Privacy Policy

1. Who we are

Eco Green Tree and Debris LLC ("Eco Green Tree and Debris," "we," "us," or "our") operates this website and provides tree and debris services in and around Land O' Lakes, FL. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or contacting us, you agree to this policy.

2. Information we collect

We collect information in a few ways:

• Information you give us: your name, phone number, email, property address or service area, and the details you share when you submit a service request, use our chat, call us, or email us.
• Automatically collected information: basic device and usage data such as IP address, browser type, pages viewed, and referring site, collected through cookies and similar technologies and analytics tools.
• Communications: records of your calls, texts, emails, and messages with us, including any voicemail or chat transcripts.

3. How we use your information

We use the information we collect to:

• Respond to your requests, provide estimates, and schedule and perform services.
• Contact you about your request or job by phone, text, or email.
• Send service updates, appointment reminders, and follow-ups.
• Operate, improve, and secure our website and business.
• Comply with the law and enforce our agreements.

4. Text messaging (SMS) and calls

If you give us your phone number, you agree that we may call and text you about your service request, estimate, scheduling, and related updates. Message and data rates may apply, and message frequency varies.

You can opt out of text messages at any time by replying STOP, and reply HELP for help. Opting out of texts will not affect our ability to provide services you have already requested by other means.

No mobile information will be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with the service providers that help us send messages and run our business, as described below, solely to provide our services to you.

5. How we share information

We do not sell your personal information. We share information only as needed to run our business:

• Service providers: vendors that help us with hosting, messaging, email, scheduling, analytics, and payment, under obligations to protect your information.
• Legal and safety: when required by law, to respond to legal requests, or to protect rights, property, and safety.
• Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Cookies and analytics

Our website uses cookies and similar technologies to make the site work, remember preferences, and understand how visitors use it. You can control cookies through your browser settings, though some features may not work properly if you disable them.

7. Data retention and security

We keep your information for as long as needed to provide services, meet legal and accounting obligations, and resolve disputes. We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your choices and rights

You can ask us to access, update, or delete the personal information we hold about you, and you can opt out of marketing messages at any time. To make a request, contact us using the details below. We will respond as required by applicable law.

9. Third-party links

Our website may link to third-party sites we do not control. This policy does not apply to those sites, and we are not responsible for their privacy practices. Review their policies before sharing information.

10. Children's privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. The effective date below shows when it was last revised. Continued use of our website or services after a change means you accept the updated policy.

12. Contact us

Questions about this policy or your information? Reach us at info@ecogreentreeanddebris.com or (813) 548-4378.